In this section, you can find the most frequently asked questions and answers. We encourage your repeat visits as we make updates to this section as often as we can.
Which of your reishi products is the best one? They all are great products. You can't find better red reishi products on the market than the ones we carry. We carefully select the reishi we carry after extensive research, visit to the manufacturer sites, comprehend their cultivation and extraction methods and survey real benefits from customers. Usually, the higher the Polysaccharides concentration the better. There are 2 main categories of reishi products and they are differenciated by their cultivation and extraction methods. The most common one takes a more traditional approach of wood logs cultivation and hot water extraction. This method has been used for centuries resulting in very high grade red reishi essence extracts. Our GanoPrime, Mikei, Toi and Nissan reishi belong to this category. So which one is best for you? We suggest to our new customers to try any 1 of each category. We recommend ProFormula and GanoPrime or any of the japanese brand. Take a first one for a month and evaluate it. Then take the second one for one month and see the differences. Most of the time, the best one for you as an individual may be different from someone else. This is due to your own body's ability to react and heal from the specific method used to produce the reishi. Lastly, the cost of the product must also enter into your decision. If you feel similar beneficial effects from the products, then perhaps the cheaper one may do just as well.
I find your content very comprehensive and I thank you for it. I have done additional research on my own and found many reishi products available on the market. Why should I buy from you? We are glad that the information we provide is helpful to you. The products we carry really speak for themselves. We actually provide the manufacturers contact information and their web sites so customers like you can validate our claims. Toi, Nissan and Mikei manufacturers are regularly audited by the Japan Reishi Association to ensure strict quality processes are always followed. With ProFormula and GanoPrime, we provide the official third party testing results, which only a few companies would do. We want to make sure that, if our customers are willing to make an investment for their health, they ought get the best products on the market at the lowest cost. We also do not overcharge for Priority shipping and there is no "handling" cost. You can verify the shipping rates yourself at the United States Postal Services web site. We do not have extra or hidden charges because we value you as a lifetime customer. We keep our prices the lowest by reducing our overhead and pass the savings on to you.
If I have questions, how can I contact you? We understand you may have many questions. You can ask your question by using the simple form under Contact Us. We are dedicated to reply to your questions within 24 hours. If you prefer talking to a live person, please call us at (213)545-2009 between the hours of 8am-5pm PST Mon-Fri.
What are the recommended dosages? Although not an exact science, you should follow the manufacturer suggested dosage on each product page.
What is the reishi ganoderma content of each capsule? The products specifications can be found on each product page
What are the possible side effects? We strongly encourage you to consult your physician before taking red reishi. Reishi may cause some rare side effects including dryness of the mouth, throat, and nasal area along with skin itchiness, upset stomach, nosebleed, muscle soreness, and diarrhea. If you experience any of these symptoms, stop using reishi immediately. The symptoms should slowly subside. Wait a week to 2 weeks before resuming your reishi intake at a lower dosage. If symptoms reappear, you may be extra sensitive to these rare side effects. Special precautions must be taken to those who take medications for high blood pressure or anticoagulant drugs as reishi may interfere with them. Pregnant women should avoid taking reishi.
Do you offer discount for large quantity orders? Yes we do offer discount for 5 boxes or more on top of the already low prices. Many of our customers are already benefiting from large orders for incredible savings. Please visit our special offers section.
What is your return policy? Unopened merchandise can be returned within 15 days of the invoice date. Contact us first so we can provide you with the steps necessary to return the merchandise.
Do you accept and ship international orders? We only accept and ship international orders of 5 items or more. This is due to additional costs and labor associated with international orders. To place an order, please Contact Us first by indicating the amount and brand of Reishi. We will then send you an electronic purchase order in an email reflecting any discounts and additional shipping charges. There will be a link in the email so you will be able to proceed to a secured checkout. You are responsible to check with your local customs authorities for any regulations regarding additional fees or restrictions.
What are your Shipping Policies? We exclusively use the United States Postal Services Priority 2-3 days Mail unless prior arrangement is made. Based on our experience, it is the most reliable and the cheapest with tracking information. Once your package is in their possession for delivery, we release all liabilities and can't guarantee the punctual and safe delivery of your order unless you specifically request shipping insurance. If you wish to purchase insurance, please email us first before you order.
How do I use my credit card to checkout? Using your credit card for checkout is easy. You will be presented with either of the 2 screens below. Just click on the option indicated on the pictures below to proceed purchasing our products using your credit card.
*Disclaimer:The information and statements on this website have not been evaluated by the FDA. We do not suggest that anyone should replace conventional medical treatment with our products, but rather as a complementary option. If you are under a physician's care, it is very important that you do not discontinue or reduce any prescription medication without consulting your physician first. This website is not to be used as a substitute for medical advice, diagnosis or treatment of any health condition or problem. If you are allergic to mushrooms, do not take reishi. Beneficial results vary per individual on a given period. The testimonials were submitted by our customers. There is no guarantee of specific results. Results can vary from individual to individual.
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